Frequently Asked Questions

* Preventing diversion is extremely important to us. See our policy.

After reading these directions and FAQ's... Please download the Olaplex APP on your smart phone and watch all of our short educational videos.

Olaplex is free of silicone, sulfates, phthalates, DEA, aldehydes, gluten and is never tested on animals. Olaplex reconnects broken disulfide sulfur bonds in the hair. Hair bonds are broken during thermal, mechanical and chemical services.

Use Olaplex as a tool. The more you use Olaplex, the more familiar you will become. Both with the benefits for you as a stylist and most importantly for the client in your chair. With this knowledge comes the ability to push hair farther than ever before. How you learn is by continued use and finding which methods work best for you personally.

Dosing Dispenser Directions:


For hair that has been compromised chemically or thermally, this should be your first step. The Bond Multiplying System can be used as a reset button for your client's hair and by doing so allows you to rebuild the strength, structure and integrity to the point where a color or chemical service would then be feasible once again. This treatment may be done before and/or after a chemical service and may be applied in the salon once a week or more. Compatible with all hair types from virgin to extremely compromised chemically treated hair.

Note: This is our most popular service requested by clients and a great introduction to the Olaplex System. * When doing multiple lightening sessions, this service is recommended after every lightening process.

Note: We suggest charging as much as you normally would for your most expensive in-salon treatment.


Foil Highlights:

Pay special attention to the scoop size of bleach powder you are using. Scoop sizes vary. An electronic scale is recommended for accuracy. The amount of Olaplex used depends on the amount of bleach powder being used, not the amount of both developer and bleach powder combined.*

* It is common knowledge that bleach has a heat reaction to chlorine and other mineral deposits found in water and on hair. If you are having a heat reaction, this is not caused by Olaplex. This is caused by bleach interacting with minerals. Please rinse hair immediately if this occurs.


Use 1/8oz (3.75ml) Olaplex No. 1 Bond Multiplier per 1-2oz scoop of lightener for Balayage.

Add measured amount of Olaplex No. 1 Bond Multiplier to pre-mixed lightener and mix thoroughly.

The amount of Olaplex used in Balayage varies to the volume of developer being used with Balayage lightener.

Please note that with Olaplex and 40v (12%) you are working with a 30v (9%) result. A heat diffuser may be used to speed up processing time. * Reduce the amount of Olaplex No.1 used for any lifting or processing time issues.

Cream Bleach:

For every 1.5-2oz (45-60g) of cream bleach used, add 1/4oz (7.5ml) of Olaplex No.1 Bond Multiplier. If using more than 1.5oz (45g) cream bleach, mix an additional bowl to maintain consistent mixing ratios. Use 1/8oz (3.75ml) of Olaplex No. 1 Bond Multiplier for any quantity of cream bleach under 1.5oz (45g).

Note: *When doing Balayage or On-Scalp applications use 1/8th oz Olaplex No.1 per 1-2 oz Cream Bleach.

Processing Time of Lightener:

THIS VARIES. We cannot tell you an average or approximate, as every head of hair is different. There is no norm, but we do know that it takes longer to process, however maintaining the integrity of your client's hair is worth the wait. You may use less Olaplex to solve any processing time issues.


Heat is okay with Olaplex, but heat speeds up the chemical reaction of everything so be watchful and check every 3 to 5 minutes as you normally would. If hair is severely compromised, refrain from using heat until the Olaplex system has been used to restore the health, strength and integrity of the hair.

Bumping up developer:

Only bump up developer one full notch when working with bleach lightener. Do not bump up developer with base color, gloss or high-lift color. ** Do not bump up the volume of developer with lightener for fragile baby fine hair or highly compromised hair.

On-Scalp Lightener:

Olaplex may be added to your on-scalp lighteners. Increase volume accordingly, however keep in mind possible irritation when dealing with volumes higher than 20v (6%) on scalp. Longer processing time may occur. *Use 1/8th oz Olaplex No.1 per 1-2 oz (30-60g) of Lightener. *Due to client scalp sensitivity, we do not recommend to use higher than 20v (6%) Use a higher volume at your own discretion.


Olaplex may be used in lighteners, base color, and glosses with all types of extensions from keratin bonds, extension links, braid-in extensions and tape-in human hair extensions. Olaplex No. 2 Bond Perfector may be applied to all of these as well, however take normal precautions when dealing with the base of the extensions. Clarify shampoo the hair well after an Olaplex No.2 application to prevent any slipping during an extension application.

Color and Gloss:

Never add more than 1/8oz (3.75ml) of Olaplex No. 1 Bond Multiplier per 2oz. (60g) to your base or gloss color. You do not need to increase volume of developer for your base or gloss color. Only add Olaplex No. 1 Bond Multiplier to color/glosses that have a 10 minutes or longer processing time for product conservation. You can overlap and use Olaplex in every single process. Any issues with deposit or lift may be solved by using less Olaplex No.1.

** May be used in all colors including permanent, semi, demi, glosses, toners and high lift.

**Use less Olaplex No.1 when mixing less than a tube of color.

** After rinsing highlights, shampooing is not necessary before applying toner with No.1 Bond Multiplier.


Olaplex No. 2 Bond Perfector is not a conditioning treatment nor is it an activator or neutralizer. It uses the same active ingredient found in the Bond Multiplier No.1, however developed as a cream form for ease of application and use in the Olaplex System. This second step is necessary with all services for the best results. This is used to link the remaining disulfide bonds before and after service restoring the strength, structure and integrity of the hair.

** Do not apply color or lightener over Olaplex No.2 Bond Perfector.

How is the No.2 applied and can it be left on for extended periods of time?

****Olaplex No.2 may be used as a cutting lotion. Apply to the hair directly as a quick reparative treatment when a chemical service is not being done.


Olaplex No. 3 Hair Perfector is your client's retail portion of the Olaplex System and contains the same active ingredient as both the No.1 and No. 2. This enables the client to repair and maintain strong, healthy hair in between services as it continues to link bonds within the hair.

Instructions for the take home Olaplex No3:

The No.3 Bond Perfector is designed for at-home use. If build-up is present (such as oils or silicones), shampoo and towel dry before application for best results.

  1. Apply a generous amount to towel-dried hair and comb through.
  2. Leave on for a minimum of 10 minutes. Keep in mind, the longer it's on, the more effective it is.
  3. Rinse, shampoo and condition.


Ask your client if they would like a "Color Service Upgrade"? The client will ask, "What is it?". Your response: Olaplex is going to make your hair stronger, healthier, and your color will last longer. I'll mix the Bond Multiplier No.1 directly into your color and then apply the No. 2 Bond Perfector before we shampoo. Then I'll give you a bottle of the No. 3 Take Home Hair Perfector that is part of this professional service that you'll use once a week. It will make a huge difference in the health of your hair. Olaplex will relink the bonds that are broken during a chemical service and strengthen your hair immediately. The service plus the bottle of Hair Perfector is only... fill in the blank.


Keratin Treatments:

The Olaplex System works great with keratin treatments. Due to these treatments smoothing and sealing the cuticle, we recommend doing the Olaplex Bond Strengthening Service beforehand.

Directions for Relaxers

You may add Olaplex No.1 directly into your Relaxer product and Neutralizing Shampoo.



OLAPLEX 12 Step Perming System 

1. Do a thorough consultation to understand what the client wants, doesn’t want, and try to read between the lines into maybe what they aren’t saying.

2. Shampoo the hair with a good chelating/de-mineralizing shampoo.

3. If the hair is compromised, lightened, color-treated or previously permed, take equal amounts of OLAPLEX No.2 and a good protein conditioner/reconstructor, mix in a bowl, apply to the towel dried hair, working it through the highly porous/damaged areas with your fingers. After being applied, sit the client under a comfortably hot dryer without a plastic bag (you want the mixture to dry thoroughly into the hair) Once bone-dry, mist client’s hair with water and proceed to wrap perm. You can skip this step with normal or virgin hair.

4. After perm is wrapped add 1/16 of an ounce of OLAPLEX No.1 to waving lotion. Apply to rods. This will not slow down or hinder the processing time.

5. Test curl immediately to gauge how long to set your timer for. Use your professional judgment when determining your test curl intervals.

6. Once the test curl is fully developed, rinse with as hot water as possible to flush away any thio residues.

7. Towel blot thoroughly, I use terry first, then follow up with paper towels.

8. Creep Time is the time between when you finish towel blotting and the time you begin to apply the neutralizer. With normal hair I leave 5 minutes before applying the neutralizer, fine hair and overly porous hair up to 30 minutes. This allows the softened hair to settle into its new formation and helps with curl resiliency and durability in the end result.

9. Add 1/16 ounce of OLAPLEX No.1 to neutralizer.

10. Follow the steps below according to the hair type you are working on (mix the OLAPLEX Mixture in a non-spraying applicator bottle)

11. After removing rods, rinse with cool water and give a light shampoo. There is no need for a 48-hour waiting period after doing neutralization with OLAPLEX. As this finishes oxidation, you may shampoo after. We do not recommend using No.2 due to weight and length of time left on the hair. If you have used OLAPLEX throughout the whole process

12. Style as usual.

Extremely Damaged

USE OLAPLEX No.1 Without Diluting
Apply Neutralizer To Each Rod, Time For 5 Minutes. Rinse Rods And Towel Blot. Apply OLAPLEX Over Each Rod, Set A Timer For 5 Minutes. At The End Of The First 5 Minutes, Reapply OLAPLEX Over Each Rod And Time For An Additional 5 Minutes. Remove Rods And Rinse Thoroughly.

Tinted and Highlighted (Multi-Dimensional)

Mix 1ounce Of OLAPLEX No.1 With 3 Ounces Of Water (Distilled Is Preferred But Not Necessary Unless You Have Hard Water)
Apply Neutralizer To Each Rod And Immediately Apply the OLAPLEX Mixture Down Over Neutralizer. Time For 5 Minutes. Reapply The OLAPLEX Mixture And Time For An Additional 5 Minutes. Remove Rods And Rinse Thoroughly.


Mix 1ounce Of OLAPLEX No. 1 With 3 Ounces Of Water (Distilled Is Preferred But Not Necessary Unless You Have Hard Water)
Apply Neutralizer To Each Rod And Immediately Apply OLAPLEX Mixture Down Over Neutralizer. Time For 10 Minutes. Remove Rods And Rinse Thoroughly.


Mix 1ounce Of OLAPLEX No. 1 With 3 Ounces Of Water (Distilled Is Preferred But Not Necessary Unless You Have Hard Water)
Apply Neutralizer To Each Rod And Immediately Apply OLAPLEX Mixture Down Over Neutralizer. Time For 10 Minutes. Remove Rods And Rinse Thoroughly.

Please Note: The OLAPLEX Mixture stay fresh for at least two weeks if capped and it is always good to keep some premixed available to use.


Will the bonds that were created eventually break and cause my hair to then break? This question is asked often and the answer is no. Even if you completely stop using Olaplex, the disulfide link that Olaplex offered is permanent. The condition of the hair there after, depends on how the client treats their hair.


Olaplex is a single active ingredient invented by Dr. Eric Pressly, PHD in materials, and Dr. Craig Hawker, PHD in Chemistry. This is their first invention in the beauty industry and we have filed several worldwide patents authored by the team that will soon publish. We are very excited about upcoming products currently in development.


Quick and Easy - This is a great treatment that can be used on any client whether they have had a chemical service or not. Great way to help sustain the structure of the hair and leaves hair feeling soft and manageable. Also, if you find you have an excess of the No. 2 Bond perfector left you may still provide a great service.


Before using Olaplex, we recommend educating yourself on everything you need to know. Olaplex education is comprised of 90 second educational videos located at

For the most successful results:


If you are a student and wish to order Olaplex that is great! We love to support Students!! You can go to to place your order. For the license information, you will enter your student ID and for expiration date, you will enter your graduation date mm/yy. You will also need to send the name of your school, state in which it is in and your graduation date to

Marketing Materials and Information:

Marketing information and material is available at We pride ourselves on reducing paper waste and refrain from this whenever possible. In addition, you may ask your client if they would like a color upgrade and use the Instagram #olaplex hashtag to see results on over 350,000 people. Real world results for your clients to see right on their devices. Better than any marketing material sitting on your station!

MSDS Sheets:

Olaplex No.1 MSDS Sheet
Olaplex No.2 MSDS Sheet
Olaplex No.3 MSDS Sheet